Contact - Dazard

At Dazard, we prioritize transparency, security, and exceptional player support as the cornerstones of our gaming ecosystem. This comprehensive portal serves as your central hub for all technical, legal, and operational inquiries. Whether you are seeking information regarding our licensing, our commitment to responsible gambling, or simply need assistance with your account, we are dedicated to providing clear, accessible information. Our team is committed to maintaining the highest industry standards, ensuring that your experience with us remains safe, fair, and enjoyable. By centralizing our policies and contact methods, we aim to empower our users with the knowledge required to navigate our platform with complete confidence.

Support and Contact Information

Our customer support team is available 24/7 to assist with any technical issues, account inquiries, or general questions you may have.

Live Chat: Available 24/7 via the widget at the bottom right of your screen.
Email Support: [email protected]
Partnership/Affiliate Inquiries: [email protected]
Physical Address: Abraham de Veerstraat 9, Willemstad, Curaçao.

Licensing and Regulation

Dazard is operated by Dama N.V., a company registered and established under the laws of Curaçao. We are licensed and regulated by Antillephone N.V. (license no. 8048/JAZ2020-013). This certification ensures that our platform adheres to strict international standards for player protection, financial transparency, and fair gaming practices.

Know Your Customer (KYC) and Security

To comply with anti-money laundering (AML) regulations and ensure the security of our community, we implement a mandatory KYC process. Players may be required to provide:

Proof of Identity: A government-issued ID (Passport, Driver’s License).
Proof of Address: A utility bill or bank statement issued within the last 3 months.
Payment Verification: Photos of the credit card used or screenshots of e-wallet transactions.

Security Note: All documents are encrypted and stored in accordance with our strict data protection protocols.

Responsible Gambling

We are committed to providing a safe environment. If you feel your gambling is becoming a problem, we offer several tools:

Deposit/Loss Limits: Set daily, weekly, or monthly caps on your spending.
Reality Checks: Receive notifications about your session duration.
Self-Exclusion: Request a temporary or permanent block on your account.

For external support, we recommend visiting Gamblers Anonymous or GamCare.

Fairness and RNG

All games on Dazard utilize a certified Random Number Generator (RNG). This ensures that every outcome is entirely random and unbiased. Our software is audited by third-party testing agencies to guarantee integrity and compliance with international fairness standards.

Cookie Policy

We use cookies to enhance your browsing experience. These include:

Essential Cookies: Required for the website to function.
Functional Cookies: Allow us to remember your preferences.
Analytical Cookies: Help us understand traffic patterns to improve our services.

Users can manage or disable cookies through their browser settings, though doing so may limit access to certain features of our site.

Affiliate Program

Join the Dazard Partners program to monetize your traffic. We offer competitive revenue share models, dedicated account managers, and a wide array of marketing materials. Visit our Affiliates page to register and review our terms of partnership.

Frequently Asked Questions (FAQ)

How do I verify my account?

Navigate to your profile settings and upload the required documents in the 'Verification' tab. Our team reviews these within 24-48 hours.

Are my deposits safe?

Yes. We utilize SSL encryption for all financial transactions, ensuring your data and funds remain secure.

What if I forget my password?

Use the 'Forgot Password' link on the login screen to receive a reset code via your registered email address.

Terms & Conditions

By accessing Dazard, you agree to our full Terms and Conditions. These include rules regarding account eligibility, bonus wagering requirements, withdrawal limits, and prohibited jurisdictions. We strongly advise all players to read these documents in full to understand their rights and obligations.

For any further concerns, please reach out to our legal department at [email protected].